Could thousands of students win COVID compensation from universities?
Could thousands of students win COVID compensation from universities?
Over 190,000 students who studied during the COVID-19 pandemic are now pursuing financial restitution from their universities. The legal case, spearheaded by Harcus Parker and Asserson solicitors, argues that the shift to online learning reduced the value of the services students paid for, potentially entitling them to refunds under consumer law.
Scope of the Claim
The case initially gained momentum in 2023, with 100,000 students joining a no-win, no-fee initiative. This number has since grown to 170,000, and legal notices have been dispatched to 36 institutions. The claim specifically targets the transition to remote teaching in the academic years 2020-21 and 2021-22, covering English and Welsh universities only.
What is Covered?
According to the Student Group Claim, universities owe compensation for delivering online education at a lower value than in-person classes. Students who accepted offers before April 1, 2020, are eligible. The case excludes disruptions from earlier academic years, facility access restrictions in any period, and teaching cancellations due to industrial action.
Why the Claim Emerged Now?
The legal action gained traction in February following a £21 million settlement with University College London (UCL). Though UCL admitted no fault, it acknowledged the pandemic’s challenges, stating it “recognised that the COVID years were incredibly difficult for students.” Asal Reyhanian, a partner at Asserson Law Offices, called the settlement a “good test case,” highlighting its role in encouraging more students to seek refunds.
“We aren’t criticising universities for following government guidelines, but for charging the same fees when the service was significantly less valuable,” Reyhanian explained to Sky News. “It’s like paying for a five-star holiday and receiving a one-star experience—compensation is fair.”
Universities Involved
Following UCL’s agreement, 36 additional universities have received pre-action letters. These formal documents outline the claim and require institutions to respond. Universities UK, representing over 140 schools, noted the pandemic was an “unprecedented challenge” and praised the sector’s adaptability during lockdowns.
Estimated Compensation
The amount students receive will vary based on their institution, tuition fees, and the extent of their experience. On average, the Student Group Claim estimates UK residents could secure around £5,000 per person. Courses requiring more in-person interaction may qualify for higher payouts.
The deadline for submitting claims is set for September 2026. This legal push aims to hold universities accountable for the reduced quality of education during the pandemic, with the potential to reshape how tuition fees are applied in future crises.
